It is the aim of Appraisers UK Ltd to provide an efficient and accurate service to its clients. Nevertheless, we acknowledge that some complaints may arise.
If your complaint is in relation to a valuation that has been conducted for lending purposes, you should direct your complaint to your lender in the first instance. The lender will have an established process in place and may then contact us to assist with their enquiries.
For any other complaints please contact us using the details below:
Director of Risk Management
Appraisers UK Ltd
Building 2, Riverside Court
Bowling Hill
Chipping Sodbury
Bristol
BS37 6JX
Telephone number: 0333 900 2000
Email address: complaints@appraisersuk.com
When contacting us by telephone you will be asked to follow up in writing (by post or email)
Please provide the following details:
- Full Name
- Subject Property Address and postcode
- Details of your concerns, including any relevant information or documents in support of your position
We will consider your complaint as quickly as possible and will acknowledge receipt within 7 days. If we are not able to give you a full response, we will update you within 28 days.
